SOS 112

Public information help-line: 010. Full information about Bilbao.
To call other countries, dial 00, followed by the country code.


The usual mealtime hours are: Breakfast: From 8:00am to 10:00am
Lunch: From 13:30 to 15:30
Dinner: From 21:00 to 23:00
Banks and Saving banks: From Monday to Friday: 08:30 am to 14:00.

Saturday: 09:00 am to 13:00

Shops usually open from Monday to Saturday from 10:00 am to 13:30/14:00 and from 17:00 to 20:00. Sunday closed.
The department stores, shopping centres and some big stores open at lunch time and until 21:00.
Department store in the city: El Corte Inglés on Gran Vía, 9 & Gran Vía, 20 (music, books, electronics).


The Metro Bilbao underground railway has 3 lines. Operating from 6:00 to 23:00, there are services with frequencies of six minutes or less at peak times during the day. On Sundays and holidays there are ten minutes between services. A night service is also provided on Fridays until 2:00 and all night on Saturdays.


Monday to Friday: From 06:30 until 23:45


Radio taxi – 944 448 888
Tele taxi – 944 102 121
Taxi nervion – 944 269 026


Parking in the streets of Bilbao is limited, with different colours marking different zones, each with its time limit and parking charges. Please look for the OTA/TAO signs. The Palacio Euskalduna convention centre has an underground car park.


The Basque country has 2 official languages: Basque (called Euskera) and Spanish. Signage on roads, airports, official institutes and streets are most of the time in both languages.

Here you will find a few common words and phrases in Basque and Spanish:

Egun on Buenos días Good morning
Gabon Buenas noches Good night
Kaixo Hola Hello
Agur Adios Goodbye
Mesedez Por favor Please
Eskerrik asko Muchas gracias Thank you
Ongi etorri Bienvenido Welcome
Sarrera Entrada Entrance
Irteera Salida Exit
Gaur Hoy Today
Bihar Mañana Tomorrow
Jatetxe Restaurante Restaurant
Ura Agua Water
Ardoa Vino Wine
Garagardoa Cerveza Beer
Sagardoa Sidra Cider